PC Help & Support

Software & Hardware

Blue windows, error messages, and a slowing down of the computer system may be signs of defect Windows files or a corrupted Windows registry. Also, an infection by a computer virus or malware program can slow down the computer and trigger unwanted behaviour.

 

computerfriend.ch support

Hardware - Computer Repair

Is your system experiencing a freeze or the hard disk is no longer recognized when you start? There may be various causes after a crash or fall of the computer.

We thoroughly check the hardware and provide you with a quotation. If available, we can provide you with a replacement computer during the repair.

Apple

iMac, MacBook pro, MacBook Air

our service for Mac:

  • Hardware check
  • Software check
  • New installation
  • Data recovery
  • Data backup
  • and much more

Pick-up Service and repair on site

We will pick up your computer and provide you an estimate of the costs after the diagnosis.

Plaese use the contact form to arrange a date

Remote help

For Windows XP/7 and 8 you can download the remote help program here. It does not need installation.

For Windows 10 we will provide yoyu with a security number which you can enter in the Windows remotehelp app preinstalled on your computer. 

Virus - encrypted data

After your computer has been infected by a malware, your data can be encrypted. This affects Office files, PDF and possibly other files.

You will be prompted to pay a "ransom" for your data. Various news reports confirm, that in a lot of cases the files remain encrypted even after payment.

Our technicians remove the malware effectively. If you have not backed up your files externally, we can restore your files.

New Computer

Do you want to buy a new computer and are unsure about what you need to look out for?

We offer you

  • A consultation
  • help to select the best device for you
  • Pick up at the store
  • Help with the initial setup
  • Set up optimal protection programs
  • Connection to the WIFI network
  • and much more

Computer check

Includes virus and malware check, deletion of temporary files, check and proposal of unwanted programs, various security checks, privacy settings, updates for windows and third-party software

Furthermore, we can provide you with practical tips to quickly identify dangers and protect your computer in the future.